Politique de confidentialité

Privacy Policy

This Privacy Policy explains how Sellenad (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sellenad.com (the "Site") or communicate with us regarding the Site (collectively, the "Services"). For the purpose of this Privacy Policy, "you" refers to users of the Services, whether as a customer, website visitor, or any other individual whose information we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational needs, or legal requirements. When we update it, we will post the revised Privacy Policy on the Site, update the "Last updated" date, and take other necessary steps as required by law.

What Personal Information We Collect

Information You Provide Directly
We collect the following information when you interact with our Services:

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Name, billing address, shipping address, payment confirmation, email, and phone number.
  • Account Information: Username, password, security questions, and other account security details.
  • Customer Support Information: Any information you share with us through inquiries or communications.

Certain features of the Services may require you to provide personal information. Opting not to provide this information might limit your access to those features.

Usage Information
We automatically collect information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies:

  • Device Information: Information such as IP address, browser type, device information, and network connection details.
  • Interaction Data: Information on how you use our Site and Services.

Information from Third Parties
We may collect personal information from third parties to enhance your experience:

  • Service Providers: We receive information from partners like Shopify that help support our Services.
  • Payment Processors: Information collected during payment processing is shared with us to complete transactions securely.

Any data obtained from third parties will be treated according to this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services
We use your personal information to fulfill your orders, process payments, manage shipping, and provide support. Shopify may use some of this data in accordance with their privacy policy to enhance your shopping experience.

Marketing and Advertising
We use your data for marketing purposes, such as sending promotional offers and tailoring advertising. If you are a resident of the EEA, this processing is based on our legitimate interests in promoting our products (Art. 6 (1) (f) GDPR).

Security and Fraud Prevention
We use your data to ensure the security of our Services and to prevent fraud. We do this to protect both your information and our platform, which is in our legitimate interest (Art. 6 (1) (f) GDPR).

Communication and Service Improvement
Your personal information allows us to improve our services and provide you with customer support, which is in line with our legitimate business interest.

Cookies

We use Cookies to personalize your experience and to run analytics for better understanding how users interact with our Site. For more information, please refer to Shopify's Cookie Policy. You can disable cookies via your browser settings, though this may affect your experience.

How We Disclose Your Personal Information

We may share your personal information with trusted third parties for legitimate business purposes:

  • Service Providers: Such as payment processors, IT providers, and shipping companies.
  • Business and Marketing Partners: To improve services and market our products.
  • Within Our Corporate Group: Including affiliates.
  • For Legal Compliance: To comply with legal obligations or for enforcement purposes.

Security and Data Retention

We take reasonable steps to safeguard your personal information. Despite these efforts, no method of transmission over the internet is 100% secure. We retain personal information as long as necessary to fulfill our services or comply with legal obligations.

Your Rights

Depending on where you live, you may have rights regarding your personal data, including:

  • Access: To the personal data we hold about you.
  • Correction: To correct any inaccuracies in your personal information.
  • Deletion: To request deletion of your data.
  • Objection: To limit or object to processing of your data.
  • Withdrawal of Consent: You may withdraw consent to data processing for marketing purposes at any time.

To exercise any of these rights, please contact us at sellenadshop@gmail.com.

Complaints

If you have any concerns regarding our processing of your personal information, you may contact us at sellenadshop@gmail.com. Residents of certain jurisdictions may also have the right to lodge a complaint with their local data protection authority.

International Data Transfers

We may transfer your personal information outside of your country of residence, and use appropriate safeguards to protect your data, such as Standard Contractual Clauses.

Third-Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of third parties and encourage you to review their policies before providing your information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under the age of 16. If you believe that a child has provided us with their personal information, please contact us to request its deletion.

Contact Us

For any questions or to exercise your rights, you can contact us at:

Email: sellenadshop@gmail.com


For data protection purposes, we are the data controller of your personal information.